How does your usual day look like?

My weekdays are split into two types: 2 to 3 times a week, I work from home as I need focus and want to avoid travel. However, a typical workday when I go to the store is very intense.

I wake up around 6:45 am and start my day with a coffee and orange juice before driving my daughter to the tube so she can get to the Lycée Français.When I return home, I finish getting ready, apply my makeup, and read my emails, responding to the most urgent ones.

At 9:00 am, it's time to go. I stop by my first store, Make Me Feel, in Clapham to ensure everything is running smoothly and to chat with the team. I also pick up any products needed at The French Pharmacy.

I then drive my Mini Electric to Marylebone. On some days, the journey can take up to an hour! However, I enjoy driving and often use the time to call my mum for a chat about nothing and everything.

By 10:00 am, I arrive at the store and check in with the team to ensure everything is in order.I usually grab another coffee and a pain au chocolat from Paul, along with some chouquettes for the team.

The rest of my day involves meetings with brands or consultations with patients seeking skincare advice. I also review the stock and address any needs or issues with the team. We often discuss new releases or brainstorm solutions to any challenges.

I usually stay at the store until we close at 7:00 pm. Sometimes, I attend events in central London, taking advantage of already being in the area to combine activities. London is vast, and traveling takes so much time, so I’m always looking for ways to optimize my schedule.

On my way back home, I either call a friend or listen to music.Luckily, my husband usually has dinner ready when I arrive around 8:00 pm. I eat quickly and then check if my daughter’s homework is done.

The three of us enjoy watching French TV together in the evening. Afterward, it’s time for my shower and skincare routine: my real "me-time" to relax and care for myself with the products I love.

I’m usually in bed by 10:30 pm, where I always read at least a few pages of a book. Sometimes, it’s just a few lines if I’m exhausted, but this little ritual is the cherry on top of my day!

What are the things you like the most about your job?

I love meeting people. Being at the counter to chat with customers—learning where they come from, understanding what they need, and even engaging in small, seemingly shallow talk—is very nourishing. A smile and careful listening can go a long way!  

The same goes for my team. I feel lucky to have a great team and to share this journey with them.  

What are some of the skills you utilise the most in your day-to-day?

My creativity. It took me time to realize that creativity, paired with flexibility, can be a real asset when you are an entrepreneur! I always try to find a way to navigate around challenges when I encounter them. Being an entrepreneur is truly about finding solutions all day long.

What was one of your happiest days in your career and why?

This year, I was asked to co-host a skin Masterclass for La Roche-Posay with Katie Piper. Katie is one of the people I admire most, and this was truly a blessed moment when I have been asked to present this event with her!

What has been your greatest challenge on your career path and how did you overcome it?

I think the biggest challenge for the business I ever had was when I was injured during the London Bridge attack in June 2017. My business was only 10 months old and it was in a very very early stage. But I was lucky to have great friends and support and we stayed open! It was really important for me that my business also survived this event. 

What is something you had to learn to become better at your job?

Delegating! A classic issue for entrepreneur. 

It is incredibly hard for a control freak to let go and trust that, even without you, things can be done well. But there’s no other way to grow. 

How did you get to become a Pharmacist?

I have always been fascinated by the human body but also perfumeries and skincare. I also loved going to a pharmacy with my grandmother so it went quite naturally to study pharmacy. 

What are the top three pieces of advice you would give to other women aiming to achieve long-term success in their careers?

1. Delegate 

2. “This is a marathon not a sprint” so have some breaks 

3. Pause time to time to see what has been achieved and plan the future steps 

Professional networking for women matters because…

We are so much stronger together. Meeting women who are at the same stage in life and encountering the same issues can be truly life-changing. We can sometimes feel so alone, having to make all the decisions ourselves, that being able to share is priceless.